As our administrator, you will report to our manager, but work across teams to support each team member as they need. The role changes over time as the business grows.

Initially, your responsibilities will include:

• Accurate data inputting across company systems
• Preparing and writing up customer quotes
• Filing and maintaining digital records
• Supporting basic financial administration, including reconciling Xero (accounting software)
• Managing and responding to emails professionally

As the apprenticeship progresses, your role will expand to include:

• Producing professional documents such as reports, proposals and correspondence
• Supporting invoicing, payments and financial tracking
• Managing databases and analysing business data
• Organising meetings, taking minutes and tracking actions
• Liaising with customers, suppliers and other stakeholders
• Supporting small projects and process improvements
• Making suggestions to improve systems and ways of working

Our ideal candidate is a proactive, detail-oriented self-starter who can see the jobs which need doing before being asked, plus who fits well with our friendly team. You may not know all the answers but you can do research and are not afraid to ask questions; there are no stupid questions!

Essential:

• Quick learner with IT skills and systems
• Good numerical skills and attention to detail
• Good verbal and written communication
• A confident and professional phone manner
• Able to prioritise, multitask and meet allocated deadlines
• UK driving licence and access to a vehicle
• UK-based and legally able to work in the UK
• Stable and fast internet connection

Desirable:

• User of Google or Microsoft suite programs
• Comfortable with accounting software, ideally Xero
• Remote working experience

There are no minimum grades to join — we welcome all learners.

If you’re 16–19 and haven’t yet achieved a GCSE grade 4/C (or equivalent) in English and maths, you’ll be working towards your Level 2 Functional Skills in these subjects.