Business AdministrationBusiness administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors
This includes small and large businesses alike; from the public sector, private sector and charitable sector.
Duration: The apprenticeship will typically take 17 months to complete.
Entry Requirements: Where a business administrator has not already achieved Level 2 English and Maths, they must do so before taking the end-point assessment.
Understands organisational purpose, activities, aims, values, vision for the future, resources and the way that the political/economic environment affects the organisation.
Value of Their Skills
Knows organisational structure and demonstrates understanding of how their work benefits the organisation. Knows how they fit within their team and recognises how their skills can help them to progress their career.
Has a practical knowledge of managing stakeholders and their differing relationships to an organisation: internal and external customers, clients and/or suppliers. Liaises with internal/external customers, suppliers or stakeholders from inside or outside the UK. Engages and fosters relationships with suppliers and partner organisations.
Understands laws and regulations that apply to their role including data protection, health & safety, compliance etc. Supports the company in applying the regulations.
Understands the organisation’s internal policies and key business policies relating to sector.
Understands the applicability of business principles such as managing change, business finances and project management.
Understands the organisation’s processes, e.g making payments or processing customer data. Is able to review processes autonomously and make suggestions for improvements. Applying a solutions-based approach to improve business processes and helping define procedures. Understands how to administer billing, process invoices and purchase orders.
External environment factors
Understands relevant external factors e.g. market forces, policy & regulatory changes, supply chain etc and the wider business impact). Where necessary understands the international/global market in which the employing organisation is placed.
Workshops are mandatory and will be delivered either virtually or remotely, dependant on the needs and access arrangements for the Learner. Where access and facility is limited, alternative arrangements will be made for the Learner.
Effective Communication Skills
Sales & Marketing
Different Types of Leadership Styles & Approaches
External Environmental Factors
Problem Solving & Decision Making
Laws & Regulations/ Policies & Procedures
You will need to demonstrate your skills and knowledge, your assessment plans will be split into 4 stages:
Month 3 – Checkpoint 1
- Month 6 – Checkpoint 2
- Month 9 – Checkpoint 3
- Month 12 – Checkpoint 4
End Point Assessment
Apprentices access End Point Assessment following a gateway
discussion with their employer, tutor and Site Assessor where
entry requirements are discussed, checked and recorded
including functional skills at the required level.
The End Point Assessment will include the following types of
- Knowledge Test – Using scenarios & questions
- Portfolio based interview
- Project presentation