Team Leader/Supervisor

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors

This includes small and large businesses alike; from the public sector, private sector and charitable sector.

Duration: The apprenticeship will typically take 18 months to complete.

Entry Requirements: Where a business administrator has not already achieved Level 2 English and Maths, they must do so before taking the end-point assessment.

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What’s covered?

Managing people, leading people and building relationships

Appraisals, feedback, setting goals, conflict management, coaching

Operational management

Organise team meetings, time management, analysing data and reports, adapting to change, communication

Decision making and problem-solving

Data analysis, escalating issues, teamwork

Project management and finance

An initial look at the project expectation for EPA


Seminars are mandatory and will be delivered either virtually or remotely, dependant on the needs and access arrangements for the Learner. Where access and facility is limited, alternative arrangements will be made for the Learner.

Awareness and management of self

Managing people, leading people and building relationships

Operational management


Decision making and problem-solving

Project management and finance

Assessment Plan

You will need to demonstrate your skills and knowledge, your assessment plans will be split into 3 stages:

  • Month 6 – Checkpoint 2
  • Month 9 – Checkpoint 3
  • Month 12 – Checkpoint 4

End Point Assessment

Apprentices access End Point Assessment following a gateway
discussion with their employer, tutor and site assessor where
entry requirements are discussed, checked and recorded
including functional skills at the required level.

The End Point Assessment will include the following types of


  • Presentation with questions and answers
  • Professional discussion underpinned by a
    portfolio of evidence