Next Level Apprenticeships & Training
Upskilling existing teams and launching new careers with flexible, government-funded learning.
Our Services
Hire new talent, train your existing workforce, or gain a nationally recognised qualification.
Recruitment Services
Free end-to-end recruitment to match your business with motivated new talent.
Staff Training & Development
Use government-funded qualifications to develop your current workforce and fill skill gaps.
Apprenticeships & Qualifications
Nationally recognised Level 2 to Level 4 programmes in Business, Customer Service Marketing, and HR.
Our Programmes
Government-funded training and apprenticeship programmes from Level 2 to Level 4.
Customer Service
Handles customer communications, resolves service queries, and delivers high standards of support across all channels.
Ideal for careers in Retail, Hospitality, Property Management, Housing, and Call Centres.
Business Administration
Organises workplace operations, manages business data, and coordinates internal and external communication.
Ideal for careers in Finance, Healthcare, Property, Recruitment, and Local Council.
Marketing Executive
Creates digital content, manages social media channels, and creates campaigns to drive business growth.
Ideal for careers in Tech, Creative Agencies, Online Retail, and Corporate Marketing.
HR Support
Manages employee records, supports recruitment and onboarding, and provides guidance on workplace policies and procedures.
Ideal for careers in Corporate HR Teams, Recruitment Agencies, and Public Sector Organisations.
Business Academy
Combines Level 2 Customer Service and Level 3 Digital Marketing qualifications to prepare school leavers for modern business careers.
Ideal full-time education pathway for careers in Social Media, Digital Content, Customer Relations, and Office Support.
Why Choose Us
Quality training
We’re a Good Ofsted-rated training provider with experienced trainers who know their subjects and understand the workplace.
Practical learning
Our programmes focus on skills learners can put into practice in their day-to-day role, not just passing a qualification.
Support throughout
Learners and employers have a dedicated training team providing guidance and support from enrolment through to completion.
Built around business
We work with employers to understand their needs and help them develop people with the skills their business needs to grow.
About Next Level
Next Level is the Business Development Group of Reflections Training Academy who are leading training providers in apprenticeships, 16-19 full time programmes, and corporate training across the South West, Wiltshire, and West Midlands.
Client Testimonials
Very Professional, Proactive and Communicative From Day One
We approached Next Level in hiring an Apprentice for our business. Annie and Laila were both very professional, proactive and communicative from day 1 and throughout the process. They understood what we were looking for very quickly and were able to provide a candidate who ticked all the boxes. We will 100% use them again and would recommend and endorse them entirely.
Joe Bungey
Communication Is Second To None
Next Level have been supporting Digby Associates and our apprentice’s for a number of years now. They understand our business and work closely with us for our needs. The apprentices are well supported and have a very good rate of passing their qualifications.
Next Level deliver on a one-to-one basis as well as providing group workshops both for Functional Skills and Apprenticeship coursework. This allows our apprentices to learn at their own pace and can build a rapport with the trainers. The communication between our company and Next Level is second to none and allows us to work alongside Next Level to develop the apprentices skills and confidence.
I have a great relationship with Next Level staff and I talk to our dedicated workplace tutor on her visits, and can pick up the phone at any time to Kate and the team if I need to.
Mark Taylor
Thank You for Truly Caring
Karolina Winnicka
Transformed My Business Management Skills
I’ve been running my own business for the past ten years and have reached a point where I want to expand and build a team, so I can spend more time with my family. Unfortunately, I don’t have experience managing a team, so even though I had hired some staff, it was a new experience, and I wasn’t sure if I was getting the full benefit of having others work for me.
Luckily, I came across Annie and the rest of the team at Next Level. They offered me an affordable way to engage in additional training through a leadership apprenticeship, granting me the skills needed to effectively manage my team, business, and even myself. The amazing thing was that, even though I own the business, I count as an employee of my company, making me eligible for an apprenticeship. This meant I could learn without disrupting my work and apply what I learned immediately, seeing improvements as my knowledge and skills grew.
The course itself has been very enjoyable. It’s wonderful being around others in the same boat and hearing how they apply what they learn from the course. This inspires new ways to improve my business by utilising my team to their best potential. Our tutor, Claire, is always there to help with any concerns, even if it’s just discussing our businesses and identifying areas where we could use some help.
The tricky part about running your own business is the lack of a “safety net,” but on my course, I feel I have a bit of that support I was missing before. With the self-management aspects of the course, I feel more secure in my confidence to run my business.
I fully recommend Next Level’s team leader courses for anyone looking for support or new to managing a team at work.
Adam Short
Clear Focus On the Individual
We chose Next Level as our training provider as we were looking for a provider (for Level 2 in Customer Service) who could provide the support our apprentices need. We are an employment charity and the apprentices we employ tend to be those other employers shy away from due to disability, lack of work experience, qualifications etc. Consequently, they do not respond well to large classroom environments, so Next Level deliver on a one to one basis both for Functional Skills and Apprenticeship coursework. This allows our apprentices to learn at their own pace and are able to build a rapport with the trainers.
Our apprenticeships are very much a partnership between ourselves and Next Level with a clear focus on the individual, our apprentices typically do not stay with us beyond the end of their apprenticeship as the apprenticeship with us is the start of their employment journey. The recruitment team are very responsive as we don’t have fixed start dates and generally try to start apprentices within a week or two of application. I talk to our dedicated workplace tutor on her visits, and can pick up the phone at any time to Kate and the team if I need to.
I’m very happy with the service Next Level provide to us.
Dawn Hall
Go To Partner for Apprenticeships
Next Level Training are our go to partner for apprentices and leadership training.
As a growing business it’s important to us to make sure we are recruiting the best team members and to help them flourish we find the structured approach of the apprenticeship scheme best for us.
Next Level Training helped with our government account set up, application process and recruitment interviews which saved us a lot of time.
I never thought that an apprenticeship programme would be the right recruitment process for us but I have witnessed first hand how beneficial this has turned out to be for both the apprenticeships and FCC.
Mark Burland
Fantastic from Day One
Annie and the team have been fantastic, from day one they have kept us informed of the whole process, explained to us what’s involved with taking on an apprentice, what is expected of us as a company, what they expect from the apprentice and what service they will provide us and the apprentice.
Next Level have been in regular contact, informed me of the progress our apprentice is making, and they have been very supportive to us and our apprentice.
They have discussed the workshops available to our apprentice and provided guidance on what extra training and support we can provide to our apprentice to help them achieve the level 3 in business.
We interviewed many apprenticeship companies, but Next Level stood out by far from the rest and due to this we have just agreed to take on another apprentice.
I would highly recommend the team at Next Level to other companies that are possibly thinking of taking on an apprentice.
